Friday, September 2, 2011

Now That's Customer Service


On my way home from choir practice last night I decided to stop at The Habit in Fig Garden Village for a tri-tip sandwich (they have the best in Fresno). I had ordered my sandwich without onions and when they called me up to get my food they apologized because the sandwich had been made with onions and they were making a fresh sandwich without onions. On top of making a fresh sandwich without onions they gave me a free milk shake because of the error. What really impressed me is that they could have just taken the onions off and never told me or they could have just made another sandwich without the onions and not offered the free milk shake.

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